FAQ


What's all this for then?
Whataplan.com is a great source of inspiration of what a Londoner might do on any given day of the year. It's a community for sharing and discovering exciting things to do in our city. The main component is our plan generator which lets you choose what type of activity you might be looking for, hit the "Make this plan" button and our recommendation algorithm will do its best to generate a plan that you might like. All plans are user generated and everyone is warmly invited to submit their own favourite things to do in London. Another great way to discover things to do in London is to follow a user whose plans you enjoy.

So, Whataplan is just another review website?
No, certainly not. There is no five star rating and no discussion if the service at Bar XYZ is good or not. Review websites have their place but we are trying to offer something slightly different. Whataplan.com is first and foremost a source for inspiration, it's a place where you can discover that Bar XYZ exists.

I've got a great plan, can I add it to whataplan?
Yes please! You'd be surprised how many people are keen to find out what your favourite places are. Just submit them here.

I've found a plan that isn't accurate. Can I amend the plan's details?
Yes, you can! If you are logged in you can edit the plan details by clicking on the little edit button at the bottom of the plan details. You won't be able to change the plan title but if you see a mistake in one of them, please send us an email and we will take the necessary action for you.

Do I have to sign up to use whataplan?
No, all content is freely and openly available to registered as well as non-registered users. So if you don't want to sign up then that's fine with us. We recommend signing up as this will give you a richer experience of whataplan.com. For instance, We will be able to deliver plan suggestions to you if we know who you are. You will be able to edit plans and submit plans of your own. You will be able to discover content by following your fellow planologists

Why should I sign up?
It's free and only takes about 30 seconds. Register and we will be able to deliver plan suggestions tailored to you. You will be able to edit plans and submit plans of your own. You will be able to discover content by following your fellow planologists.

How do I sign up?
You can sign up here

I can't login. Help!
Are you sure it's plugged in?

If you have previously registered, you should be able to login here. If this fails, we can remind you of your login details if you fill in the form here. If you think we screwed up the code please tell us by leaving a comment on the feedback form here.

How do I delete my account?
If you want to leave Whataplan, we understand. There is currently no automatic way to delete your account, but if you send us an email here, we will make sure that your account gets deleted and all private data gets erased from our servers.

Do you share my personal data?
No, absolutly not! One of the things we value highly is our users' private data and we will never ever share any information about you with anyone. We formalise this in our privacy settings here.

My question is not listed above
Please feel free to get in touch through the feedback form here.

How do you make money?
At the moment, we don't. In all honesty we don't have a clear plan on how to make money, but we love working on Whataplan and dream of being able to pay our rent whilst working on what we love. The site will probably feature some sponsored plans at some point in the future, but if you have any great ideas, we are keen to hear about them!

This looks great, how can I help?
That's very kind of you to say so. We're always interested to find people who like this idea as much as we do. Please get in touch with us and let us know a little bit about yourself.

Is Whataplan available in other cities?
No. But that's the plan. Contact us and tell us that that would be a good idea and that you would like to help.

How does the plan generator algorithm work?
We use a combination of user behavior, plan categorisation and our knowledge of lay lines to recommend plans to you. Sometimes it doesn't work. Let us know if it's all gone horribly wrong. Let us know if it's all gone wonderfully right.